Towns, villages, and special districts in Upstate New York
Websites built for public work.
Let us help you make your public website compliant with ADA accessibility regulations, required for most towns and districts by April 26, 2028.
The deadline
April 26, 2028
575 days from today
Population under 50,000, and every special district.
Population 50,000 or more: April 26, 2027. The standard for both is WCAG 2.1 Level AA.
Who this is for
If residents use your website to find an agenda, a permit application, or a boil water notice, the federal accessibility rule covers it. That includes:
- Towns: Clerk's office forms, transfer station hours, and board minutes
- Villages: Board meetings, zoning notices, and pickup schedules
- Cities: Department pages, council agendas, and service requests
- Counties: Dozens of departments, findable from one search
- Fire districts: Commissioner meetings, budget hearings, and volunteer recruiting
- Water and sewer districts: Bill pay, rate notices, and boil water alerts
- School districts: Board documents, budget votes, and closing alerts
- Public libraries: Events, program signups, and hours
What we build
Core
WCAG 2.1 AA
Accessibility compliance, built to WCAG 2.1 AA
The standard is met in the build rather than bolted on afterward. You get plain-language documentation of what was done, which is what you need when somebody asks.
New sites and rebuilds
A complete site built from scratch, organized around your departments and boards and around what residents come looking for.
Content and document migration
Years of minutes, agendas, and notices moved over and made searchable. Nothing gets stranded on the old site.
Public engagement and transparency
Agendas, minutes, notices, and a community calendar, plus an alert banner for storms, closures, and elections that you can put up in under a minute.
Site search
A search bar that finds pages, minutes, and documents, so residents get an answer without calling the office.
When you need more than a website
Payment and permit integration
Take payments for taxes, water bills, and permits online, and let residents start an application without a trip to the office.
Interactive maps
Districts, parcels, trails, hydrants, or plow routes on a map residents can search and read on a phone.
Resident inquiry portal
One place for residents to report a problem or ask a question, and one place for your team to see what came in and what is still open.
Dashboards and metrics
The numbers your board asks about every month, in one place that keeps itself current instead of waiting on somebody to rebuild a spreadsheet.
Ongoing support and hosting
Hosting, security updates, backups, and monitoring on a fixed monthly plan, with two people who answer the phone.
Something custom in mind, like a cemetery index or a rental registry? Ask us whether we can build it.
What public agencies ask us about
What happens to our records if we replace you?
Your minutes, agendas, and documents are stored in standard formats and leave with you, complete, in a form any other developer can pick up. Nothing is locked inside a proprietary system.
How do we keep the site secure without an IT department?
Public sites usually get broken into through an add-on somebody installed years ago that nobody has patched since. Your site runs on code we wrote, so there is no plugin stack sitting there waiting on updates nobody owns. That means fewer things to break, and nothing for your staff to keep patched.
How does procurement and budgeting work?
Pricing is published in full, because collecting quotes is part of your job and you should not have to book a call to do it. The public agency package starts at $7,500, your written proposal sets the final figure, and setup plus the first year can be billed as a single line item that fits inside one fiscal year. That structure is grant fundable, and the numbers line up with award paperwork without rework. The figures are on our municipal pricing.
Have another question? See the full FAQ.
Both of us have spent our careers working with public agencies, so you will not be explaining what a board packet is or why a notice has to go up today. More about who we are.
Start with a look at your current site
You get a written review of your current site against WCAG 2.1 AA, delivered in person or by email, usually within two weeks.