FAQ

Questions we hear a lot

Still wondering about something? Don't be shy to ask.

What does a website cost?

It depends on the type of site, the functionality, and any upgrades. The typical structure is a one-time setup fee plus a monthly plan for hosting, maintenance, and support. For municipalities and grant-funded projects we can also structure the work as a single fixed cost. See our pricing page for the details, and contact us for an estimate tailored to your project.

How fast can you deliver?

Initial review versions are typically ready within 1 to 4 weeks, depending on your needs and the complexity of the build. Expedited delivery is available for an additional fee.

Will I be able to edit my own site?

Yes. During development you give feedback through friendly interactive tools, so the site comes out exactly how you want it. At launch we train your staff to manage content themselves, including events, calendars, photos, and documents, so you are never stuck waiting on a third party. The monthly plan also includes up to 2 hours of revisions from us each month.

Why don't you build on WordPress?

WordPress is a fine tool, but even a straightforward site often ends up a square peg in a round hole: close to what you wanted, not exactly. We build yours exactly how you want it, usually for less. There's no plugin maintenance either, which is most of what a WordPress plan bills for, and no plugin vulnerabilities, which are the most common way small business sites get hacked. Plugins also run out. When you need booking, a portal, or a connection to software you already use, we build it instead of hunting for an add-on that almost fits.

Isn't custom expensive?

Not the way we do it. We don't start from scratch. We build on our own framework, which gets sharper with every project, and that's how a two-person shop delivers custom work in weeks instead of months. Plus you own it outright and can edit it yourself.

Can you use my existing domain?

Yes, as long as you own it. The transition is seamless for your visitors.

What areas do you serve?

We are local to Glens Falls, Saratoga, the Adirondacks, and the Capital Region of Upstate New York, and we serve clients virtually anywhere.

How do we get started?

Contact us with your needs and vision. We will set up a free discovery call, in person or by phone or video. We'll then return an estimate with pricing and a timeline.

What makes you different?

Every site is custom, with functionality that template shops cannot offer. We are local and responsive, with face-to-face service. We build it so you own it, and we price without big-agency overhead. We are also genuinely familiar with public agencies, procurement, and municipal needs.

Ready when you are

Let's talk about your project.

Book a free discovery call